Effective Date: 13.08 2025
At Radhika Artisan, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website: www.radhikaartisan.com.
By using our website, you agree to the terms of this policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit/debit card details or UPI details (processed securely via our payment partners; we do not store this information).
- Account Details: If you create an account, we store your login credentials in a secure, encrypted format.
- Device and Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring website.
2. How We Use Your Information
We use the collected information to:
- Process your orders and deliver products.
- Improve your shopping experience.
- Send you order confirmations, updates, and customer service communications.
- Send promotional emails or offers (only if you opt-in).
- Detect and prevent fraudulent transactions and abuse.
3. Sharing Your Information
We value your trust and do not sell or rent your personal information to third parties.
We may share your information with:
- Payment Gateways: For secure payment processing (e.g., Razorpay, Paytm, etc.).
- Courier/Shipping Partners: To deliver your products to your address.
- Service Providers: Who assist in website hosting, email marketing, analytics (e.g., Google Analytics).
- Legal Authorities: If required by law or in case of fraud investigation.
4. Data Security
We take appropriate security measures to protect your information, including:
- Secure Socket Layer (SSL) encryption.
- Secure payment gateways.
- Regular website security audits and updates.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access or update your personal information.
- Request deletion of your account or personal data.
- Opt-out of marketing emails (via the unsubscribe link).
For any such requests, please email us at [Insert Email Address].
6. Cookies
We use cookies and similar technologies to improve your browsing experience and gather usage data.
You can choose to disable cookies in your browser settings, but this may affect certain functionalities of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before interacting with their sites.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date. Please review it regularly.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: wecare@radhikaartisan.com
📞 Phone: 7003059623
📍 Address: Bibirber, Mullick Para, Srirampur, Hooghly – 712203